FAQ

WILL YOU TRAVEL TO ME?

Yes yes I will, I'm happy to travel anywhere I am needed, there is  minimum booking of 4 people, I also charge a travel fee, to know how much this is make sure you send the suburb to me in an e-mail.
​Alternatively I'm happy to have you in my home studio in Alexandra Hills - I have aircon 

ARE LASHES INCLUDED?

Yes lashes are included, either individual or full lash band. As these are free you can choose to use them or not.

DO I NEED A TRIAL?

If the booking is for your wedding, yes. If not no. Trials are not only great to see if we are the best fit for you on the day, it is also great for us to make sure we are using the best products for your skin/hair type. The day after your trial I will touch base with you to see how everything lasted from there we can make any amendments to the hair and or makeup to make sure nothing moves on your special day.

DO I NEED TO BRING ANYTHING WITH ME?

Just any pictures of the hair and/or makeup look you are after, best to bring your favourite lipstick, or a lipstick you would like to wear for that look, as this is the only thing that won't last the entire day/night.

 

HOW LONG IS AN APPOINTMENT?

1 hour, I allow 1 hour for hair service and 1 hour for makeup services - most times I will have you done in 45min, but I like to allow 1 hour for any changes

WHAT PRODUCTS DO YOU USE?

I use so many different types, all are of a professional grade and long lasting. Some of my favourites are MAC, Inglot, Hourglass, Toofaced, Anastasia Beverly Hills and Makeup Geek. If you would prefer to have only cruelty free products used, please advise as I am able to do this.

CAN I GET A REFUND ON A BOOKING FEE?

No, booking fees are not refundable but they can be transferable to a new date. If your event is cancelled or postponed due to Covid-19 lockdowns or restrictions in QLD only I can move your booking to a new date.

If you have a trial and are unhappy you may request a refund for your upcoming booking events booking fee - you must contact me with in 24hrs of the trial either via text or email, outside this time no refund will be given.

 

ARE YOU VACCINTAED FOR COVID-19?

Yes I am.